https://www.smore.com/uqeyd-easy-speak-help-desk?embed=1

I have been focussed on providing a variety of easy-speak help for new users. We kicked off with a Live Online Webinar on July 31 – easy-speak for club officers. The recording for this session did not activate as had been expected. Therefore I was able to share the slides only.

Slides from that event are available here.

Next I hosted an Open Help Desk session in Zoom for people to drop in and ask a question. The first of these was August 21 and a few easy-speakers did drop in with some questions. Thanks to the presence of another easy-speak champion and myself we were able to answer those and provide assistance as the learner stepped through a process using the Share Screen tool in Zoom. This provided valuable learning for others who were listening and viewing.

Later I will be able to host a monthly live online webinar in my Zoom room and invite easy-speak champions to provide 15-30 minute workshops on aspects of easy-Speak for attendees.

Where can you find more easy-speak help desk resources?

First place to look is in easy-speak itself. You will find a link to the Help Desk flyer from this icon on the left hand navigation bar.

I was amazed to see that this site has had almost 16,500 visitors since it was created a few years ago. The analytics of this Smore.com tool is a bonus. Try it out for yourself!

From the Help Desk you will find information about upcoming events and a wealth of resources to link to, including recordings of webinars stored in YouTube and slide decks stored in Slideshare. New printable and shareable resources (QuickSheets etc) are now available in the ES Shared Files Google Drive.

Note: Yes these resources are stored in different online spaces suited to the type of resource. However their links are displayed in the Help Desk Flyer for convenience.

But wait, there’s more!

Where can you access self-paced learning for easy-Speak?

The easy-speak Made Easy course (esme) was developed a few years ago as one of my High Performance Leadership projects, with Malcolm Warden himself, on my Guidance Committee. The course is designed to enable Toastmasters who are comfortable with self-paced learning, to step through the modules online and to practice on their own in King Arthur’s Playground, a fictitious club site. Take another look now as there has been some updates to its look and feel, along with an additional learning module on Control Panel Basics under construction.

Note: You can access this site as a guest using the password easyspeak on the Login as a Guest page.

Esme herself will lead you through the Learning Modules with some easy to understand instructions, screen images from King Arthur’s Playground for illustration, and projects to attempt at the end of each e-book within the modules.

You can also select the option to print out the e-books contained in each learning module for convenience.

And yet even more support is available in the Facebook groups for easy-speak users!

How can you join an easy-speak community in social media?

One community that I would recommend is this one, with almost 1000 members. Here you will find many easy-speak beginners, champions and gurus. Ask your questions, RSVP for events and download shared files from the easy-Speak Toastmasters Community. When you ask to join this group you will find 3 simple questions to answer. Administrators will approve your membership once they see those answers.

Another online community I would recommend is TM easy-Speak Users. Some of the members are using the tm.club.eu site and often questions are different to those asked in easy-speak Toastmasters Community. Best to subscribe to both.